We at GL Engraving are committed to providing quality service. Our customers are very important to us and we strive to make your experience a happy one. Please take a moment to review our policies. If you should have any questions, please send email to Support@GLEngraving.com.

ORDERING To place an order, simply use our easy on-line shopping cart and checkout forms. Once we receive your order, a confirmation will be e-mailed to you.

We currently do not offer a Wholesale Program.

PAYMENT

We gladly accept Visa, MasterCard, Discover, and American Express securely through PayPal on this web site.

SHIPPING We currently ship to the 50 United States. We regret that we are unable to ship to other areas at this time. Business days are Monday through Friday, excluding holidays.

Regular shipments are made via USPS Priority and are subject to their on-time delivery guarantees. Shipping by USPS generally takes 3-5 business days, depending upon your location. Express Mail Service can also be arranged at the time of purchase for additional fees. Please contact us to place your order for expedited shipments.

If you have provided your e-mail address, you will receive an e-mail notification that your order has shipped.

Postage and packing charges (see below*) apply to points within the continental United States. Due to weight, additional postage may be necessary and will be added to your order total and credit card charge at GL Engraving when the shipment is weighed. Additional postage or actual postage, due to weight, will not be reflected in the cart.

* Postage, Handling & Insurance (Continental U.S. Only)

Up to $25.00 =$9.95

$25.01 to $50.00 =$10.95

$50.01 to $75.00 =11.95

$75.01 to $100.00 =12.95

$100.01 to $150.00 =13.95

$150.01 and up =14.95

or actual postage, whichever is greater. Due to increasing fuel costs, packing and shipping charges may change.

Shipping Address We are able to ship to APO/FPO boxes or addresses. We will ship it by USPS Priority. In order to prevent delays and extra charges, please ensure that the address provided is complete and accurate.

CONTACT INFORMATION

We welcome and appreciate your comments. Please feel free to contact us at any time.

For general information: Call us at 209-207-4007 or e-mail us at info@glegraving.com

For questions about your order, or for customer service related issues: customerservice@glengraving.com